PRIVACY POLICY

Introduction

Welcome to Mola Drinks. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://moladrinks.com and purchase our products. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, shipping address, email address, phone number, demographic information (age, gender, hometown, interests) you provide during registration, chat, or message boards.
  • Derivative Data: IP address, browser type, operating system, access times, pages viewed (collected automatically by our servers).
  • Financial Data: Payment method information (credit card number, brand, expiration date) collected when you purchase, order, return, exchange, or request information.

2. Use of Your Information

  • Process and manage purchases, orders, returns, and exchanges (Contract).
  • Deliver targeted advertising, newsletters, and promotions (Consent/Legitimate Interests).**
  • Email you regarding your account or order (Contract).
  • Fulfill and manage purchases, orders, payments, and transactions (Contract).
  • Generate a personalised profile for future visits (Consent).
  • Monitor and analyse usage and trends to improve your experience (Legitimate Interests).

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: As permitted by law to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others (Legal Obligation).
  • Third-Party Service Providers: To perform services for us (payment processing, data analysis, email delivery, hosting, customer service, marketing) (Contract). We will ensure they process data in accordance with GDPR.
  • Marketing Communications: With your consent, we may share your information with third parties for marketing purposes.
  • Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business (Merger/Acquisition).

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee the security of your information.

5. Policy for Children

We do not knowingly solicit information from or market to children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data (unless we have a legal obligation to retain it).
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where processing relies on consent).
  • Receive your data in a machine-readable format (data portability).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. International Transfers (if applicable)

If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or transfers to approved countries.

9. Automated Decision-Making

We do not use automated decision-making.

10. Changes to This Privacy Policy

We may update this Privacy Policy. We will notify you by posting the new Privacy Policy on this page.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Mola Drinks Email: info@moladrinks.com

12. Cookies and Tracking Technologies

  • Essential Cookies: These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as accessing secure areas. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.
  • Functionality Cookies: These cookies allow our Site to remember choices you make when you use the Site, like your language preference, site navigation preferences, and other user-defined customisations. The purpose of these cookies is to provide you with a more personalised experience and to avoid you having to reset your preferences every time you visit the Site.
  • Analytics and Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and how long you spend on those pages. The information collected by these cookies is not used to identify you individually and is aggregated in an anonymised manner. It is used to improve the functioning of our Site.
  • Advertising Cookies: These cookies are used to deliver targeted advertising to you based on your browsing habits.

13. Your Choices Regarding Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

14. Cookie Consent Page

You can manage your cookie preferences through our Cookie Consent Page. The Cookie Consent Page will explain the different cookies we use and allow you to choose which cookies you consent to us placing on your device.

15. Contact Us

If you have any questions about this Privacy Policy or your rights under UK GDPR, please contact us at info@moladrinks.com